Fundamentals of Facility Management

This interactive program facility managers the core skills needed to run safe, efficient, and
cost‑effective facilities. Participants learn practical strategies through real‑world examples,
group activities and an applied action plan project.

No prior facility management experience is required.

Course Objectives

Upon completing this 12-hour program, participants will be able to:

• Apply the facility manager’s role strategically to support organizational goals and customer
  satisfaction
• Make informed operational decisions using data, metrics and modern facility management
  technologies
• Improve efficiency and cost effectiveness by aligning resources, budgets and service delivery
  models
• Lead continuous improvement efforts that strengthen safety, reliability and long‑term facility
  performance

Course Details

Session 1: Core Responsibilities of the Facility Manager
Safety, security & emergency readiness
Customer satisfaction
Team building & cross‑department collaboration
Using data & business metrics
Start your Personal FM Action Plan

Session 2: Operational Efficiency
Process flow & floor plan optimization
Inventory control
Vendor & contract management
When to outsource
Budgeting & cost control
Capital project cost/benefit analysis

Session 3: Continuous Improvement
Corrective actions & contingency planning
Preventive & predictive maintenance
The expanding role of AI in facility management
Complete your FM Action Plan

Dates:
Wednesday, August 12
Wednesday, August 19
Wednesday, August 26

Time: 12 p.m. – 4 p.m. CST
Location: USI; 8600 University Blvd, University Center Room 2203
Cost: $850 per person, includes all training materials.
No food or drinks provided.
INSTRUCTOR: Joe Willett

MUST REGISTER BY JULY 29, 2026

 Register here at usi.edu/facilitymanagement.

Or, call 812-464-1989 and someone will assist you.