This course is designed for anyone who provides customer service, whether those customers are internal or external. Participants will learn and apply tools and techniques for communicating more effectively with internal and external customers.
This program covers the following objectives:
Whether it is shortening a training to fit in one day, increasing the curriculum to cover several classes,
or changing the location of the training from here at USI to your location,
we have the training you are looking for to grow your business.
Our skilled professionals in Corporate Partnerships and Customized Training with USI Outreach and Engagement will meet with you to discuss your needs and identify the best resources to meet those needs, whether from USI, across the region, or the country. We’ll ask you to specify current skill-gap needs you’d like addressed in a training program, coaching session, or a team retreat. Our professional subject matter experts will work with you to ensure a clear understanding of those needs and recommend how best to sustain the training or coaching once completed.
Click here to indicate interest and availability for individual or group training.
Together, we will develop the best plan for your employees and company.